Job Satisfaction of Information Technology Professionals

This is an empirical investigation about how non-pecuniary factors affect job satisfaction of IT professionals particularly working in data warehousing and business intelligence areas. We use Multi-level order logistic regression to test how job design and user background affect the job satisfaction of IT professionals by controlling non-pecuniary as well as pecuniary factors. There are a couple of interesting findings: Not only are IT professionals now more satisfied if their job opportunities are more aligned with their career expectation, they are also more satisfied if their jobs are more aligned with company strategy and if their jobs give them recommending and decision power. These findings have led us to conclude that there is an increasing trend of IT professionals who are pursuing IT careers that involve managerial duties and strategic decision making positions. We also conclude that the well defined and predictable procedural job duties are no longer sufficient to motivate modern IT professionals.